What body language indicates bad listening?

Prepare for the 720-Hour Law Enforcement Academy – Phase I Written Exam. Utilize flashcards and multiple-choice questions with hints and explanations. Get examination-ready now!

The choice that indicates bad listening is characterized by body language that suggests disengagement or disinterest in the conversation. When someone is crossing their arms and looking away, it signals a defensive posture and a lack of connection with the speaker. This body language can imply that the listener is not open to the communication taking place, which hinders effective listening and understanding.

Good listening behaviors, such as nodding and leaning forward, maintaining eye contact and smiling, or listening quietly without interruption, all demonstrate engagement and interest. These actions show that the listener is actively participating in the conversation and is receptive to the information being shared. In contrast, crossing arms and looking away creates a barrier and suggests the listener is mentally or emotionally removed from the interaction.

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